Refund policy

[About returns]

(1) Returns are possible within [ 7 days] from the date of arrival of the product. Please send the prescribed information from the top of the site and the contact form .

(2) Regardless of the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges in the following cases.

-If there is no contact from the inquiry form in advance

-When [ 8 days or more] have passed since the product arrived

-Worn , retouched, laundered and cleaned items

-If the product is damaged, defaced or lost

-Products with odors, stains, or scratches from the customer

-The product (including the box and accessories) returned to us is in a significantly different condition than when it was delivered.

-If the invoice has been discarded

- Other items that clearly state that they cannot be returned on the product information page

(3) In the case of a return due to the customer's convenience, the customer is responsible for the shipping cost. Please note that shipping costs for shipping from neith.onlinestore cannot be refunded.